Frequently Asked Questions

Client Questions

General Questions

Where do clients live?

  • The West Chester Food Cupboard serves low-income residents in and around the West Chester Area School District. Low-income residents in the West Chester Area School District are eligible to utilize monthly shopping at the West Chester Food Cupboard as well as utilize the Food Cupboard Express as often as they need it. Low-income residents outside the West Chester Area School District can utilize the Food Cupboard Express as often as they need it.

What are the income rules for eligibility?
‘If you shop at the West Chester Food Cupboard click here to see income eligibility. There are no eligibility requirements for shopping at the Food Cupboard Express. 

How often can I come in?
You may come to the West Chester Food Cupboard once a month, and as often as you want to the Food Cupboard Express pantry.

Do I need an appointment or must I call ahead?
No…once you have established your eligibility, you may just drop in any time during our regular client hours.

How do I get my food?

When you come to either the West Chester Food Cupboard or the Food Cupboard Express you will come inside to make your own selections.

What percentage of your budget goes to salaries and benefits?
Zero…we are 100% volunteer. Every cent of your donation goes to fight food insecurity.

What do your volunteers do?
Volunteers handle all of our shopping, stocking, cleaning, management and fundraising, with over l,000 hours of volunteer time logged every month.

How many people are served by WCFC?

The West Chester Food Cupboard serves over 6,000 people in need a year.

How many pounds of food were distributed last year?
Last year, WCFC distributed over 1.8 million pounds of food that included dairy, eggs, meats, fresh produce, and a wide variety of non-perishable and basic personal care items free of charge to our neighbors in need.